IT Suppliers
There are two release periods per year across the entire European Medicine Verification System (EMVS). One in the spring and one in the autumn. This includes updates to the European Hub as well as the national medicine verification systems of both Arvato Systems and Solidsoft Reply. Before each release, a number of tests are performed, including IT acceptance tests (ITAT) and user acceptability tests (UAT), as well as interoperability tests (IOT), if applicable.
In connection with each release, you as an IT supplier get access to an updated External Release Note (ERN) and IQE environment with a description of upcoming updates as well as the opportunity for testing. You will receive the ERN approx. 1 month before access to the IQE environment and access to IQE is given approx. 11/2 months before the update of the production environment. Furthermore, our supplier Solidsoft Reply will hold an online session with a review of the upcoming changes and Q&A session. You are invited to these through the DMVO-secretariat. If you would like an invitation to these, please contact us.
Spring 2026:
Which: Release R18
Date of release: Week 21 (exact date will be noted when known for Denmark)
Expected access to ERN: Week 11
Expected access to IQE: Week 15
Autumn 2026:
Which: Release R19
Date of release: Week 45 (exact date will be noted when known for Denmark)
Expected access to ERN: Week 35
Expected access to IQE: Week 39
For tekniske spørgsmål relateret til SSR NMVS interface kan du kontakte SSR-support direkte fra mandag til lørdag og fra 8 til 8 EET: dmvo.support@reply.com.
Hvis du har generelle spørgsmål om medicinverifikationssystemet eller ønsker at blive tilføjet på it-leverandørernes e-mailliste (f.eks. for at modtage meddelelser om hændelser og vedligeholdelsesafbrydelser), hjælper vi dig gerne på info@dmvo.dk.

Do you need help?
For technical inquiries regarding the SSR DMVS interface, please contact SSR support directly from Monday to Saturday, between 08:00 and 20:00 EET, at dmvo.support@reply.com .
If you have general questions about the medicine verification system or would like to be added to the IT suppliers’ email list (to receive notifications about incidents and maintenance updates), please write to info@dmvo.dk.
