Contact

Marie Louise is the Managing Director of DMVO, with overall accountability for DMVO’s mission, vision, strategy and objectives – and for ensuring DMVO delivers on its purpose and obligations. She holds executive responsibility for operations, governance and the end-to-end DMVO portfolio. Marie Louise is DMVO’s representative in the collaboration with European Medicines Verification Organisation (EMVO) and represents DMVO in European collaboration on EMVS. She is accountable for budget and financial oversight, as well as overall communications and public affairs. Contact Marie Louise for strategic matters, partnerships, prioritization and board/regulatory dialogue.

Lars is the Business Operations Manager and responsible for the day-to-day operation and stability of DMVS (the Blueprint system). He coordinates IT deliveries and system changes with Solidsoft Reply and key stakeholders across the supply chain. Lars follows up on incidents, outages and alerts, and ensures operational procedures and onboarding to DMVS are executed effectively. Contact Lars for matters related to system operations, IT deliveries, incidents, and technical coordination.

Maria Louise is our Business Support Coordinator and is responsible for the day-to-day handling and follow-up of alerts, contributes to investigations, and ensures ongoing coordination and dialogue with relevant parties, including pharmacies and MAHs. In addition, Maria Louise is responsible for MAH contract onboarding and ensures that contract and system data, as well as the invoicing basis, are kept up to date. Furthermore, Maria Louise manages ongoing communication with stakeholders, including website updates and responding to enquiries via the info mailbox and phone. Contact Maria Louise via the info mailbox or by phone with questions regarding alerts and day-to-day support/follow-up, as well as MAH contract onboarding.

Kamila is the Business Administrator and Quality Assurance (QA) in DMVO, ensuring our Quality Management System (QMS) is up to date and working in practice. She develops and maintains SOPs and drives key QA activities such as management reviews, periodic reviews, audits, and inspections. Kamila also supports daily operations and administration, including CRM maintenance, contract handling, reporting/statistics, and stakeholders. Contact Kamila for questions related to quality, SOPs/documentation, audits, CRM, or general administrative support including questions regarding our webpage.

Therese is a Student Assistant at DMVO, supporting day-to-day operations with a focus on handling, monitoring and following up on incoming alerts. She helps clarify and document alerts and coordinates with relevant stakeholders (e.g., manufacturers, pharmacies/hospitals and wholesalers) when needed. Therese also responds to enquiries related to alerts and contributes to statistics, reporting and smaller descriptive data analyses. In addition, she supports communication tasks as well as administrative and QA/QMS activities, including document control.