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1. Introduction
This policy explains how the Danish Medicine Verification Organisation (DMVO) collects and processes personal data and uses cookies on www.dmvo.dk. We emphasize transparency and compliance with applicable data protection legislation, including the GDPR and the Cookie Order.

2. Processing of personal data

Purpose and legal basis
DMVO only stores and processes the information necessary to fulfill our purpose: to establish, manage and operate a national data storage system, in accordance with the requirements of EU law.

What information is collected?
When you enter into a contract with DMVO and/or apply for access to DMVS or NMVS Alerts, we collect the following information:

  • End users: Information about the contact person assigned to the administrator role, as well as any other users the administrator registers. This includes the name and address of the organization (e.g., pharmacy), name, email, and other necessary contact information.
  • Suppliers: Information about the contact person(s) at the supplier, including name, title, work-related contact details and any payment information.

Purpose of processing
We process data in order to:

  • Entering into and managing contracts
  • Assign Secure Access to DMVS or NMVS Alerts
  • Handle communication with the data subjects

Legal basis
The treatment is based on:

  • Performance of contract
  • Legal obligation
  • Consent (where applicable, e.g. in the case of marketing or cookies)

Retention period
Information is only stored for as long as it is necessary to fulfill the purpose or according to legal requirements.

Your rights
You have the right to:

  • Insight into the information we process about you
  • To have incorrect information corrected or deleted
  • To object to or restrict processing
  • To receive your information in a structured format (data portability)
  • Withdrawing consent (if processing is based on consent)

If you wish to exercise your rights, you can contact us using the details at the bottom of this policy.

3. Cookies

What are cookies?
Cookies are small text files that are stored on your computer, smartphone or other electronic device when you visit our website. We use cookies to ensure the functionality of the website and to analyze traffic on the site. We do not use cookies to personalize content or for marketing.

What cookies do we use – and why?
There are basically two types of cookies, “temporary” and “permanent”. The temporary cookies are linked to the current visit to the website and are automatically deleted when you close your web browser. The permanent cookies, on the other hand, will be stored on your device. Permanent cookies delete themselves after a certain period of time but will be renewed each time you visit the website.

We use the following types of cookies:

  • Necessary cookies: Ensures basic functionalities of the website.
  • Preference cookies: Remember your choices and settings.
  • Statistics cookies: Helps us understand how the website is used.
  • Marketing cookies: Used to show relevant ads if you agree.

An up-to-date list of the specific cookies, their purpose, provider, expiry time and category can be found in our cookie overview.

Consent and management of cookies
When you visit www.dmvo.dk, you will be greeted by a cookie banner where you can choose which types of cookies we are allowed to set – apart from the technically necessary ones. You can change or withdraw your consent at any time via the “Manage cookies” link at the bottom of the page.

We store documentation of your consent, as required by law.

Third-party cookies
We use cookies for statistics (e.g. Matomo), but data is only used to improve the website’s functionality and content and is not shared with third parties.

How to manage and delete cookies
You can always reject cookies on your computer by changing the settings on your browser. Where you find the settings depends on which browser you are using. However, you should be aware that if you do, there are many functions and services on the internet that you cannot use.

All browsers allow you to delete your cookies in bulk or individually. How you do this depends on which browser you are using.

4. Updates
This policy is updated regularly. Date of last update: 19 November 2025.

5. Contact
If you have any questions about our use of cookies or the processing of personal data, you are welcome to contact:

Danish Medicine Verification Organisation
Lersø Parkallé 101
2100 Copenhagen Ø
Mail: info@dmvo.dk
Tel.: +45 39 27 60 60